{"id":8888,"date":"2022-03-03T22:05:38","date_gmt":"2022-03-03T14:05:38","guid":{"rendered":"https:\/\/yesmy-dev.azurewebsites.net\/?post_type=docs&p=8888"},"modified":"2022-04-29T15:37:37","modified_gmt":"2022-04-29T07:37:37","password":"","slug":"pakej-yes-remaja-keluarga-malaysia-promotion-terms-and-conditions","status":"publish","type":"docs","link":"https:\/\/yesmy-dev.azurewebsites.net\/ms\/docs\/tnc-ms\/terms-and-conditions-ongoing-campaigns-promotions\/pakej-yes-remaja-keluarga-malaysia-promotion-terms-and-conditions\/","title":{"rendered":"Pakej YES Remaja Keluarga Malaysia Promotion Terms and Conditions"},"content":{"rendered":"

Last updated: 23rd March 2022<\/p>\n

    \n
  1. \u00a0The Promotion<\/b>. The Pakej YES Remaja Keluarga Malaysia Promotion (\u201cPromotion<\/b>\u201d) is an initiative by Government of Malaysia in collaboration by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (\u201cYTLC\u201d).<\/li>\n
  2. Eligibility<\/b>. This Promotion is open to all Malaysian citizens who are:-
    \n(i) below the age of 21 and in possession of a valid MyKad (or MyPR or MyTentera, as applicable ; or
    \n(ii) 21 years or above in age and in possession of a valid MyKad (or MyPR or MyTentera, as applicable) and student identification card issued by the respective education institution (\u201cStudent ID<\/b>\u201d) (\u201c\u00a0Eligible Subscribers<\/b>\u201d).<\/li>\n
  3. Applicable Terms & Conditions<\/b>. Subject only to the variations as expressly set out herein (\u201cPromo T&Cs<\/b>\u201d), all other terms and conditions incorporated in the Prepaid Service Terms and Conditions available at\u00a0www.yes.my\/tnc<\/a>\u00a0shall remain valid and applicable to this Promotion (collectively referred as \u201cGeneral Applicable Terms and Conditions<\/b>\u201d). In the event of any inconsistency between the General Applicable Terms and Conditions and these Promo T&Cs, these Promo T&Cs shall prevail to the extent of any such inconsistency. Capitalised words not defined herein shall have the same meaning ascribed to in the General Applicable Terms and Conditions.<\/li>\n
  4. Promotion Period<\/b>. The Promotion will commence on 15th October 2021 and end on 31st October 2022 (\u201cPromotion Period<\/b>\u201d).<\/li>\n
  5. The Pakej YES Remaja Keluarga Malaysia Promotion<\/b>
    \n5.1 The Promotion Package consists of:-
    \n(a) One (1) YES Prepaid SIM Card with Yes Mobile Number; and
    \n(b) 20GB LTE Data with an account validity period of ninety (90) days from the date of service activation (\u201cAccount Validity Period<\/b>\u201d).
    \nHereinafter shall be collectively referred to as the \u201cPromotion Package<\/b>\u201d).
    \n5.2 The service offerings under the Promotion Package are as follows:-<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n
    Plan Name<\/strong><\/th>\nPakej YES Remaja Keluarga Malaysia<\/strong><\/th>\n<\/tr>\n
    Price<\/td>\nRM30
    \n(SST included)<\/td>\n<\/tr>\n
    Internet Data<\/td>\n20GB<\/td>\n<\/tr>\n
    Basic Internet*<\/td>\n128kbps<\/td>\n<\/tr>\n
    Account Validity Period<\/td>\n90 days
    \n(from the date of activation of the SIM Card)<\/td>\n<\/tr>\n
    Service Validity Period<\/td>\n90 days (from the date of activation of the SIM Card) For clarity, Service Validity Period refers to the validity period of the Internet Data from the activation date.<\/td>\n<\/tr>\n
    On-Net Services of domestic voice calls and domestic SMS*<\/td>\nUnlimited<\/td>\n<\/tr>\n
    Off-Net Services of domestic voice calls<\/td>\nRM 0.09 per Minute<\/td>\n<\/tr>\n
    Off-Net SMS<\/td>\nRM 0.09 per SMS<\/td>\n<\/tr>\n
    Additional Data**<\/td>\nAdditional 1GB Daily data for 90 days from the date of SIM activation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    *The unlimited domestic On-Net Services of voice calls and SMS are only applicable to standard person-to-person voice calls and not for any commercial and\/or non-personal use.
    \n** Additional 1GB Daily data for 90 days from the date of SIM activation which you may redeem it ONCE a day manually via MyYes<\/a> app<\/span>.<\/span><\/p>\n

    5.3 In the event that You have fully utilised (a) Internet Data before the expiry of the Account Validity Period and (b) any Data Add-Ons purchased during Account Validity Period, You may enjoy Free Basic Internet during the remaining days of the Account Validity Period.
    \n5.4 Upon expiry of the Account Validity Period, any internet data in the 20GB Internet Data under Promotion Package which remains unutilised shall be forfeited automatically.<\/li>\n

  6. Promotion Package application by Eligible Subscriber<\/b>
    \n6.1 Subject to Clause 6.2 herein, an Eligible Subscriber may apply for the Promotion Package via\u00a0    MyYes<\/a>\u00a0app or\u00a0YES Online Store<\/a>\u00a0or YES Store only (\u201cApplication\u201d).
    \n6.2 If an Eligible Subscriber is aged 21 and above, he\/she is require to upload the Student ID during the registration via\u00a0    MyYes<\/a>\u00a0app or\u00a0YES Online Store<\/a>.
    \n6.3 Upon receipt of the Application, YTLC will verify if an Eligible Subscriber meets the eligibility criteria set out in Clause 2 herein. Upon verification, YTLC will send an e-mail notification to such Eligible Subscriber to inform him\/her on the status of Application. Subject to Clause 6.4 herein, if the application is successful, a SIM Card will be delivered to the Eligible Subscriber to the address provided in Application.
    \n6.4 Eligible Subscriber must not have, in aggregate, more than five (5) prepaid accounts with YES.<\/li>\n
  7. Activation of the Promotion Package.<\/b>
    \n7.1 You shall activate the Promotion Package via YES self-registration application (\u201ceKYC\u201d).
    \n7.2 Upon receipt of the SIM Card, an Eligible Subscriber shall activate his\/her SIM Card by adopting the following steps:-
    \nFor New User<\/u>
    \n(i) Download the\u00a0    MyYes<\/a>\u00a0app
    \n(ii) On the login page, press \u201cNew User\u201d
    \n(iii) Press \u201cActivate SIM\u201d button and follow the self-activation steps on the screen
    \n(iv) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.
    \nFor Existing User<\/u>
    \n(i) Login to the\u00a0    MyYes<\/a>\u00a0app
    \n(ii) Go to Quick Access, press \u201cActivate SIM\u201d button and follow the self-activation steps on the screen
    \n(iii) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.
    \n7.3 YTLC reserves the right to cancel the SIM Card in the event any Eligible Subscriber fails to activate the SIM Card within a period of six (6) months from the date of delivery thereof to the Eligible Subscribers.<\/li>\n
  8. Charges.<\/b>
    \n8.1 There will be no charges imposed on an Eligible Subscriber\u2019s use of domestic On-Net Service of voice calls and SMS. However, charges will be imposed on an Eligible Subscriber\u2019s use of domestic Off-Net voice calls and SMS. Please refer to the table below on the domestic Off-Net Service of voice calls and SMS rates:Calls and SMS. However, charges will be imposed on an Eligible Subscriber\u2019s use of domestic Off-Net voice calls and SMS. Please refer to the table below on the domestic Off-Net Service of voice calls and SMS rates:<\/p>\n\n\n\n\n\n
    Type of Off Net Services<\/strong><\/th>\nRate<\/strong><\/th>\nCharging Block (in seconds)<\/strong><\/th>\n<\/tr>\n
    Voice Calls<\/td>\nRM 0.09\/min<\/td>\n30<\/td>\n<\/tr>\n
    SMS<\/td>\nRM 0.09 per SMS<\/td>\nNot applicable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    8.2 Charges will be imposed on an Eligible Subscriber\u2019s use of IDD Service in accordance with the rates published @ https:\/\/yesmy-dev.azurewebsites.net\/roaming<\/a>.<\/span><\/p>\n

    8.3 Charges will also apply for voice calls to special and toll-free numbers, including but not limited to those numbers listed below:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Destination<\/strong><\/th>\nPrefix<\/strong><\/th>\nRates (RM)<\/strong><\/th>\nCharging Block (in seconds)<\/strong><\/th>\n<\/tr>\n
    Freephone<\/td>\n1800<\/td>\nFREE<\/td>\n30<\/td>\n<\/tr>\n
    Toll Free<\/td>\n1300<\/td>\n0.09\/min<\/td>\n30<\/td>\n<\/tr>\n
    TM Customer Careline<\/td>\n100<\/td>\n2.00\/call<\/td>\nFlat Rate\/Per Call<\/td>\n<\/tr>\n
    General Emergency Service<\/td>\n999 \/ 112<\/td>\nFREE<\/td>\n30<\/td>\n<\/tr>\n
    TM Directory Enquiry<\/td>\n103<\/td>\n2.00\/call<\/td>\nFlat Rate\/Per Call<\/td>\n<\/tr>\n
    Electricity Fault Reporting<\/td>\n15454<\/td>\n0.15\/min<\/td>\n30<\/td>\n<\/tr>\n
    Pengurusan Air Selangor<\/td>\n15300<\/td>\n0.15\/min<\/td>\n30<\/td>\n<\/tr>\n
    Syarikat Air Melaka<\/td>\n15800<\/td>\n0.15\/min<\/td>\n30<\/td>\n<\/tr>\n
    Talian Nur<\/td>\n15999<\/td>\nFREE<\/td>\n30<\/td>\n<\/tr>\n
    Time Announcement<\/td>\n1051<\/td>\n0.10\/min<\/td>\n30<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    8.4 For clarity, reference to:-
    \n\u201c\u00a0Off-Net Service<\/b>\u201d means the provisioning of Prepaid Service which originates from Our network and is terminated to any other service provider\u2019s network in Malaysia.
    \n\u201c\u00a0On-Net Service<\/b>\u201d means the provisioning of Prepaid Service which originates from Our network and is terminated to Our network.<\/li>\n

  9. Limitation of Liability<\/b>. YTLC shall not be liable for any loss or damage (including without limitation loss of use, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Promotion.<\/li>\n
  10. Laws<\/b>. This Promotion shall in all respect be governed by the laws of Malaysia.<\/li>\n
  11. Modifications<\/b>. YTLC reserves the right to, at any time, add to, delete, vary or amend the terms and conditions herein or change or modify any aspect of the Promotion, in whole or in part at any time and from time to time and at its sole discretion without notice and without liability to the Eligible Subscribers or any other party. Without prejudice to the aforesaid, YTLC reserves the right to cancel, terminate or suspend the Promotion at any time before or during the Promotion Period with notice but without any liability or compensation whatsoever.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"Last updated: 23rd March 2022 \u00a0The Promotion. The Pakej YES Remaja Keluarga Malaysia Promotion (\u201cPromotion\u201d) is an initiative by Government of Malaysia in collaboration by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (\u201cYTLC\u201d). Eligibility. 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