{"id":10260,"date":"2022-03-18T17:44:54","date_gmt":"2022-03-18T09:44:54","guid":{"rendered":"https:\/\/yesmy-dev.azurewebsites.net\/?post_type=docs&#038;p=10260"},"modified":"2022-05-10T16:14:59","modified_gmt":"2022-05-10T08:14:59","password":"","slug":"pengiriman-dan-penghantaran","status":"publish","type":"docs","link":"https:\/\/yesmy-dev.azurewebsites.net\/ms\/docs\/faq-ms\/kedai-atas-talian-yes\/pengiriman-dan-penghantaran\/","title":{"rendered":"Pengiriman dan Penghantaran"},"content":{"rendered":"<ol>\n<li><strong>Bilakah saya boleh menjangkakan penghantaran pesanan saya?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Penghantaran Produk akan diselesaikan dalam masa lima (5) hari bekerja setelah pembayaran anda berjaya.<\/span><\/span><\/li>\n<li><strong>Bagaimanakah cara untuk saya mengesan pesanan saya?<\/strong><br \/>\n<span class=\"desc\">Anda boleh mengesan status pesanan anda dengan mengikuti langkah-langkah berikut:<\/span><\/p>\n<ul>\n<li><span class=\"desc\">Lawati\u00a0<a href=\"https:\/\/site.yes.my\/trackorder\">https:\/\/site.yes.my\/trackorder<\/a><\/span><\/li>\n<li><span class=\"desc\">Masukkan &#8220;Order Number&#8221;<\/span><\/li>\n<li>Tekan &#8220;Hantar&#8221;<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u00a0Pukul berapa barang saya akan dihantar?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Produk akan dihantar kepada anda pada hari bekerja di antara jam 9pagi hingga 6petang atau di antara jam 9pagi-1petang pada hari Sabtu.<\/span><\/span><\/li>\n<li><strong>Bolehkah saya menghantar barang saya ke alamat selain daripada alamat rumah saya?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Sila pastikan anda memasukkan alamat penghantaran yang betul sebelum meneruskan pembayaran<\/span><\/span><\/li>\n<li><strong>Bolehkah saya menukar\/kemaskini alamat penghantaran saya selepas pesanan saya disahkan?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Tidak, anda tidak dibenarkan membuat sebarang penukaran\/kemaskini alamat penghantaran anda setelah kami telah mengesahkan pesanan anda melalui e-mel.<\/span><\/span><\/li>\n<li><strong>Bagaimanakah jika saya tidak ada pada tarikh penghantaran yang dijadualkan?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Sekiranya anda tidak ada di alamat penghantaran pada tarikh yang dijadualkan, anda akan menerima notifikasi daripada ejen penghantaran. Anda diminta menghubungi ejen tersebut (yang maklumatnya akan tertera di notifikasi) untuk mengatur penghantaran semula atau mengumpul pembelian anda dari syarikat penghantaran yang terdekat dalam masa lima (5) hari dari tarikh penghantaran yang tidak berjaya.<\/span><\/span><\/li>\n<li><strong>\u00a0Apakah yang akan berlaku pada produk saya jika saya tidak dapat mengambilnya dalam masa lima (5) hari?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Pembelian anda akan dikembalikan kepada kami oleh ejen penghantaran kami. Dalam keadaan berikut, sila hubungi Yes Care melalui e-mel (<a href=\"mailto:yescare@yes.my\">yescare@yes.my<\/a>) untuk mengatur pengumpulan atau penghantaran semula. YES Care beroperasi di antara jam 8pagi dan 11malam setiap hari (termasuk hujung minggu dan cuti umum). Harap maklum bahawa caj penghantaran tambahan mungkin dikenakan sekiranya ada pengiriman berulang.<\/span><\/span><\/li>\n<li><strong>\u00a0Apakah yang akan berlaku sekiranya penghantaran saya hilang, rosak atau mengandungi produk yang salah?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Sekiranya anda mengalami masalah dengan penghantaran anda, termasuk hilang, rosak atau penghantaran produk yang salah, sila e-mel\u00a0<a href=\"mailto:yescare@yes.my\">yescare@yes.my<\/a>\u00a0. YES Care beroperasi di antara jam 8pagi dan 11malam setiap hari (termasuk hujung minggu dan cuti umum).<\/span><\/span><\/li>\n<li><strong>Bolehkah YES menghantar barang pesanan saya ke luar Malaysia?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Tidak boleh, alamat penghantaran anda haruslah di sekitar Malaysia sahaja. Kami tidak melakukan penghantaran antarabangsa.<\/span><\/span><\/li>\n<li><strong>Apakah polisi pengembalian anda?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Kami tidak menerima pulangan semula untuk sebarang pembelian. Oleh itu, sila sahkan pembelian anda dengan segera setelah menerima produk daripada ejen penghantaran.<\/span><\/span><\/li>\n<li><strong>Adakah saya layak mendapat bayaran balik sekiranya saya tidak berpuas hati dengan produk saya?<\/strong><br \/>\n<span class=\"desc\"><span class=\"desc\">Semua penjualan tidak akan dikembalikan.<\/span><\/span><\/li>\n<li><strong>Bagaimanakah cara untuk saya meminta ganti jika saya menerima produk yang salah?<\/strong><br \/>\n<span class=\"desc\">Pengembalian produk adalah tidak dibenarkan. Anda diminta mengesahkan pesanan anda setelah menerima barang daripada ejen penghantaran.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"Bilakah saya boleh menjangkakan penghantaran pesanan saya? Penghantaran Produk akan diselesaikan dalam masa lima (5) hari bekerja setelah pembayaran anda berjaya. Bagaimanakah cara untuk saya mengesan pesanan saya? Anda boleh mengesan status pesanan anda dengan mengikuti langkah-langkah berikut: Lawati\u00a0https:\/\/site.yes.my\/trackorder Masukkan &#8220;Order Number&#8221; Tekan &#8220;Hantar&#8221; \u00a0Pukul berapa barang saya akan dihantar? Produk akan dihantar kepada anda [&hellip;]","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[222],"doc_tag":[],"knowledge_base":[54],"class_list":["post-10260","docs","type-docs","status-publish","hentry","doc_category-kedai-atas-talian-yes","knowledge_base-faq-ms"],"year_month":"2026-04","word_count":413,"total_views":"328","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Kamilia Ahmad Fadzil","author_nicename":"admin-kamilia","author_url":"https:\/\/yesmy-dev.azurewebsites.net\/ms\/author\/admin-kamilia\/"},"doc_category_info":[{"term_name":"Kedai Atas Talian Yes","term_url":"https:\/\/yesmy-dev.azurewebsites.net\/ms\/docs\/faq-ms\/kedai-atas-talian-yes\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pengiriman dan Penghantaran - Yes | First to 5G<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pengiriman dan Penghantaran - Yes | First to 5G\" \/>\n<meta property=\"og:description\" content=\"Bilakah saya boleh menjangkakan penghantaran pesanan saya? Penghantaran Produk akan diselesaikan dalam masa lima (5) hari bekerja setelah pembayaran anda berjaya. Bagaimanakah cara untuk saya mengesan pesanan saya? Anda boleh mengesan status pesanan anda dengan mengikuti langkah-langkah berikut: Lawati\u00a0https:\/\/site.yes.my\/trackorder Masukkan &#8220;Order Number&#8221; Tekan &#8220;Hantar&#8221; \u00a0Pukul berapa barang saya akan dihantar? 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